Terms of Service

1. Acceptance of Terms

By accessing and using Rosenheim Bookings ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Description of Service

Rosenheim Bookings provides online appointment scheduling, customer management, payment processing, and related business management tools ("Service") to service-based businesses.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must register for an account. When you register, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms of Service or engaged in fraudulent or illegal activities.

4. Payment Terms

4.1 Subscription Fees

Our Service is offered on a subscription basis. Subscription fees are charged in advance on a monthly or annual basis and are non-refundable except as required by law or as explicitly stated in our refund policy.

4.2 Payment Processing

All payments are processed through Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.

4.3 Transaction Fees

When you process payments through our Service, standard payment processing fees apply (typically 2.9% + £0.20 per transaction for UK payments). These fees are charged by our payment processor.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to the Service
• Use the Service for any illegal or unauthorized purpose

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

You retain all rights to the data you input into the Service. We claim no ownership over your customer data, appointment information, or business content.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Rosenheim Bookings and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

8. Third-Party Services

Our Service may contain links to third-party websites or services (such as Stripe, Google Calendar, etc.) that are not owned or controlled by Rosenheim Bookings. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9.2 Limitation of Liability

In no event shall Rosenheim Bookings be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Rosenheim Bookings and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

11. Termination

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease.

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms of Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of England and Wales.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@rosenheimbookings.com
• Address: Rosenheim Bookings Ltd, London, United Kingdom